These General Terms and Conditions (“GTC”) apply to every contract (“Contract”) that is concluded (as referred to in clause 2) between Trodat (UK) Ltd (CRN: SC127743) (“TRODAT”) and the person purchasing goods and/or services from TRODAT (“Customer”), to the exclusion of any terms and conditions of the Customer and any other terms that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing, unless the parties have expressly agreed otherwise in writing. Hereinafter, the Customer and TRODAT are each a “Party” and together the “Parties”.   For online orders, separate terms and conditions also apply (in addition to these GTC), which can be found on TRODAT’s website homepage.


Terms of use

All content offered (including the images) is protected by copyright. The contents of the download area are made available to the users free of charge and until revoked for the exclusive purpose of promote Trodat products in unchanged form. Any further use of the contents provided in the download area is prohibited. After revocation, you have a maximum of three (3) months to remove our content from your digital pages, and twelve (12) months for print media.

DISCLAIMER

All information and materials published on this website are to be understood "as is". No warranty is given for the correctness, completeness and up-to-dateness of the contents as well as their uninterrupted and error-free availability. Trodat also does not guarantee that the website is free of viruses or other harmful components (malware). Trodat accepts no liability for loss or damage, irrespective of whether it is direct or indirect damage or consequential damage, which the user may suffer as a result of using the website and the download area. Downloading and/or use is at the user's own risk, who is solely responsible for any damage to computer systems (in particular due to malware) or loss of data resulting from such activities. In the case of links to other websites, Trodat also accepts no liability for this third-party content, as this is the sole responsibility of their providers. Austrian law applies to the exclusion of international private law.

COPYRIGHT AND TRADEMARK

All rights reserved. Texts, images, graphics, sounds, animations and videos as well as all other content reproduced on the website are protected by copyright and other protective laws. The reproduction, modification or use of the named content in whatever form is not permitted without the prior consent of Trodat Holding GmbH. All brands represented on the website, in particular, TRODAT, TROTEC, logos, patents, etc. are legally protected and represent our intellectual property unless otherwise stated.

Trodat privacy policy

This privacy policy gives you detail of how Trodat UK uses and protects any information that you give Trodat UK when you use this website.

Trodat UK is committed to ensuring that your privacy is protected. It is important to us.  Should we ask you to provide certain information by which you can be identified when using this website, then rest assured that it will only be used in accordance with this privacy statement.

Trodat UK may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

What we collect

We may collect the following information:

1. name
2. contact information including email address
3. demographic information such as postcode
4. other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. Internal record keeping.
2. We may use the information to improve our products and services.
3. We may send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided. Please note, you can opt out of promotional emails by clicking the clearly marked unsubscribe link located at the bottom of every email.
4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. If you want to decline cookies you can click no on the website or if your computer automatically accepts cookies you will need to go into your settings to deactivate this option.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites. Please note this privacy statement does not govern these sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
2. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@trodat.co.uk or alternatively logging into your account and clicking the unsubscribe button.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Trodat UK, 144 Neilston Road, Paisley, Renfrewshire, PA2 6QH.